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Information for Patients

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We completely understand the sometimes embarrassing nature of continence issues and that coming to Physiotherapy can seem daunting. But don’t worry – you’re in good hands! All sessions are conducted together with your child in a private treatment room and full verbal and written consent is always gained.

To help put your mind at ease, we’ve prepared our responses to some common questions about the Mars Clinic. We hope you find them helpful.

FAQs

What is the Mars Clinic?
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What assessments are performed? Are they intrusive?
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What treatments are provided?
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Do you have a good success rate?
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What about privacy?
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Do I need to provide consent for a therapist to treat my child?
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At what age should I start to worry if my child is still wetting or soiling?
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Do I need a referral?
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What is the waiting list like?
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How long are the appointments?
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How do I schedule follow-up appointments?
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Do I need to arrange care for my other children while attending the Mars Clinic?
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Will I always have the same Physiotherapist?
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What is the cost of my treatment?
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Can I claim a Health Fund Rebate?
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Does Medicare cover Physiotherapy for treatment of children’s continence?
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What should I do if I am unable to make it to my appointment?
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What if you can’t help?
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For details regarding Physiotherapy for the management of Men’s and Women’s Continence, please view our Active Rehabilitation Physiotherapy website